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Incident Response Planning: Building a Playbook That Works

The difference between a minor security incident and a catastrophic breach is often the quality of your incident response plan. Here is how to build one.

The Six Phases of Incident Response

NIST defines six phases: Preparation, Detection, Containment, Eradication, Recovery, and Post-Incident Review. Most organizations fail at preparation and post-incident review.

Building Effective Playbooks

A playbook is a step-by-step decision tree for a specific incident type. Build playbooks for your most likely scenarios first:

  • Ransomware activation
  • Credential theft / account compromise
  • Data exfiltration alert
  • DDoS attack

Testing Your Plan

Run a tabletop exercise quarterly. Assign roles, simulate a realistic scenario, and time your response. Unexercised plans fail in real incidents.